Prospecta Software Australia Pty Ltd is committed to providing you with the best possible customer service experience. Prospecta Software Australia Pty is bound by the Privacy Act 1988 (Crh), which sets out several principles concerning the privacy of individuals.
Information About Data Collected Through Our Website or Solutions
At the time you contact us or purchase or subscribe to any of Prospecta’s Solutions or Services, you may be asked to complete a form which requires you to provide information such as your name, address, phone number, email address and other personal information as well as information about your business. (“Registration Information”). We may use your Registration Information to provide services that you request or to contact you regarding additional services about which Prospecta determines that you might be interested. Specifically, we may use your email address, mailing address, phone number, mobile number to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of our Site. We may generate reports and analysis based on the Registration Information for internal analysis, monitoring and marketing decisions.
If you submit any information to Prospecta to be published on any of the Prospecta owned websites through the publishing tools, including but not limited to Company Profile, Product Catalog, Trade Leads, Trust Pass Profile and any discussion forum, then you are deemed to have given consent to the publication of such information so long as they do not pertain to personal information (“Publishing Information”). All your Publishing Information will be publicly available and therefore accessible by any internet user. Any Publishing Information that you disclose to Prospecta becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyrights) in such information. You should exercise caution when deciding to include personal or proprietary information in the Publishing Information that you submit to us.
We record and retain records of buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns, buyer behavioral patterns, buyer contact details, buyer profiles and so forth (“Buyer Information”).
If you establish a credit account with us or our providers or if you purchase a product or service from Prospecta or other Registered Users of Prospecta or other resellers , we may collect additional information, including billing information, credit card numbers and expiration dates and tracking information from cheques or money orders (“Payment Information”). Prospecta will share your Payment Information with banks or vendors relevant to the transaction to enable transactions to be completed. In addition, Prospecta may use Payment Information to determine your credit-worthiness and, in the process of such determination, Prospecta may make such Payment Information available to banks or credit agencies. While Prospecta has in place up-to-date technology and internal procedures to guard your Payment Information against intruders, there is no guarantee that such technology or procedure can eliminate all the risks of theft, loss or misuse.
Prospecta shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other misuse of Payment Information, including credit card information.
Account Activities Information:
We record and retain the records of your Account activities when you use the Prospecta services. We use Account Activities Information to provide the services that you request. We may also generate reports, statistics and analysis based on Account Activities Information to enhance and improve our Site and services.
In addition, we gather statistical information about our Site and Users, such as IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions, unique visitors and so forth (“Statistical Information”). We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions. We may provide Statistical Information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
From time to time, we gather information about our Users and prospective users during trade shows, marketing events and other functions for follow up marketing purposes (“Marketing Information”).
From time to time, our corporate Users may disclose personal data deliberately or inadvertently including without limitation to personal identifiers such as name, email addresses, telephone number and IP address of individuals during the usage of Prospecta’s solutions (“Personal Information”).
Registration Information, Publishing Information, Buyer Information, Payment Information, Account Activities Information, Statistical Information, Marketing Information, Personal Information and any information we may collect from you using cookies , or from our affiliates or from other parties or through any other means, shall collectively be referred to as (“Collected Information”).
Access to Data Controlled by our Clients:
Prospecta acknowledges that you have the right to access your personal information. Prospecta has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to Prospecta. If requested to remove data, we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our clients for as long as needed to provide services to our client. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Use of Information Collected General:
Disclosure of Information:
We may publish records of complaints and any penalties, actions or proceedings against Members. We further reserve the right to disclose your Collected Information to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of Prospecta, our Users, customers, partners, other web site users or anyone else who could be harmed by such activities.
We also reserve the right to disclose Collected Information in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.
You can determine if and how a cookie will be accepted by configuring your browser’s which are installed in the computer you are using to access prospecta.com or its solution websites. If you desire, you can change those configurations in your browser. By setting your preferences in the browser, you can accept all cookies, you can be notified when a cookie is sent, or you can reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter your information on prospecta.com or any of its solution websites and certain features of prospecta.com or any of its solution websites may be unavailable. Technologies such as: cookies, beacons, tags and scripts may be used by Prospecta. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information. As a Registered User, your Registration Information, Publishing Information and Payment Information (if any) may be viewed and edited through your Account which is protected by Password. We recommend that you do not divulge your Password to anyone. Our personnel will never ask you for your Password in an unsolicited phone call or in an unsolicited e-mail. If you share a computer with others, you should not choose to save your log-in information (e.g., User ID and Password) on the computer. Remember to sign out of your Account and close your browser window when you have finished your session.
We will use your name and email address to send newsletters, Prospecta surveys and Prospecta product offerings to you. You may choose to Unsubscribe from such newsletters as and when such a communication is sent.
We may post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We would obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial from our site, please email us at firstname.lastname@example.org
Transmission of Personal Information Across Nationalities:
Level 7, Suite 704, 275 Alfred Street
North Sydney, NSW, 2060
p: +61 2 9957 1065