Integration Cockpit

MDO comes fully equipped with a strong integration framework which allows easy integration and data transfer with third party systems such as SAP, Microsoft, Salesforce and other leading ERPs. The Integration Cockpit feature of MDO provides a comprehensive overview of various data transfer scenarios. It has in-depth information about integration logs through dashboards and reports for easy analysis. 

To access the Integration Cockpit, go to the Homepage and from the left menu select the following:  

Settings > Integration & Jobs > Integration Cockpit  

The following features are explained below: 

  • Dashboards: A quick overview 
  • Timestamp based status tracking 
  • Request and Response XML’s to debug errors 

Dashboards: A Quick Overview 

By using the Integration Cockpit dashboards users can get a quick overview into the status of their integration (for example, find out the number of records in error/success etc.). 

The table below explains the information available in this section. 

Tile/Section  Description 
Today  This tile gives users an overview of all the records that have been sent into integration on a particular day and the overall status of integration (Number of records in error and success). 
This Week  This tile gives users an overview of all the records that have been sent into integration for the current week and the overall status of integration (Number of records in error and success). 

 

This Month  This tile gives users an overview of all the records that have been sent into integration for the current month and the overall status of integration (Number of records in error and success). 

 

All   This tile gives users an overview of all records that have been sent into integration and the overall status of integration (Total Number of records in error and success). 

 

Module  Each tile in this section gives users an overview of all errors for a specific module.

The errors are further classified into 
1- All Error: This section gives users an overview the total number of records in error for a module. 

2 – This week: This section gives users an overview of all the records in error for a module for the current week. 

3 – Today: This section gives users an overview of all the records in error for a module for the current date.
 

 

  • Clicking on any the number of error/success on any tile enables users to see the drilldown reports on the records sent for integration. This is displayed in the Integration Log Report.

Time stamped based status tracking. 

From the Integration Log Report, detailed time stamped information and status tracking is available. (Refer screenshot below)   

From the Integration Log Report, the following fields and options are available: 

 Field/Option  Details 
Reprocess All  Resends all records in ‘Fatal Error’ status to the target system 
Replay All  Resends all records to the target system irrespective of status 
Advance Search  This functionality allows users to define criteria to filter records by. 
Refresh  Refreshes the integration reports list  
Message ID   This column gives the unique id for a record sent for integration 
Requested Time  This column gives users the time stamp of when the record was sent for integration 
Direction   This column shows the direction of the traffic
Outbound: – The record/information is sent from MDO to 3rd party system. Inbound: – The record/information is coming from 3rd party system into MDO 
Scenario ID   This column gives users an overview about the integration scenario used for integration 
Status  This column gives users an overview about integration status of the record. 
Module  This column gives users an overview of the module which the record being sent for integration belongs to. 
System ID  This section gives users an overview of the System to where the records are sent to. 
Customer ID   This section gives users an overview of the MDO internal reference number for the record. 
Show   This section allows users to get in-depth information about the integration status for a particular record.

eg : Request sent from MDO to target system and and the response received from the target system. Both Request and Response data can be downloaded in XML format from this section. 

Request and Response XML’s to debug errors 

Users have access to Request and Response XML to debug errors. To access this information, from the Integration Log Report select Show (under Details) against the relevant record.