Logs

From this section administrator can check various key application logs. These logs are further divided into different sections which we will be discussing below.

 

1. Upload logs

 

Upload logs can be used by system administrator to view errors while uploading dropdown values and users. If due to any reason system throws error while uploading dropdowns, then these errors can be viewed from upload logs.

To view upload logs please follow below steps:

 

  • Login to MDO with login credentials
  • Click on setting icon located on top right section.
  • Click on Advanced
  • Click logs
  • Click upload logs

Clicking on upload logs, system will open the log view page which have various columns which are discussed below:

 

 

Column Details
Description type This column display information on type of data uploaded i.e dropdown or users.
Created on This column captures the data and time of data uploaded into MDO system.
Total Records This column shows count of total records uploaded
Success records This column shows number of success records.
Error Records This section shows number of records which failed to get uploaded.
Download Logs Administrator can download error log, in case there are some failed records in uploads.

 

 

2. Email logs

 

Each email notification going through MDO can be tracked from “Email log” section. This section keeps a track on all outgoing emails as well as messages which were sent in the email.

If due to any reason email sending gets failed, then administrator can view the error log from this section.

 

To view email logs please follow below steps:

 

  • Login to MDO with login credentials
  • Click on setting icon located on top right section.
  • Click on Advanced
  • Click logs
  • Click Email logs

 

Clicking on Email logs, system will open the log view page which have various columns which are discussed below:

 

Column Details
To Email This column displays the email id of recipient to whom email is sent.
Date sent This column captures the date and time at which email is sent.
Mail subject This column shows the subject of the email.
Status This column displays the status of the email i.e. success or failed
Message In this column you will find a little icon, on clicking on this icon system will shows the email content which was sent.
Logs In case email doesn’t gets triggered to the recipient then administrator can view the reason for failure in this section.

 

 

3. Login History

 

In this section administrator can keep track on the login history of users to MDO application. This section displays the login date and time along with log out date and time of the user.

 

To view email logs please follow below steps:

 

  • Login to MDO with login credentials
  • Click on setting icon located on top right section.
  • Click on Advanced
  • Click logs
  • Click Login History

 

Clicking on Login History, system will open the log view page which have various columns which are discussed below:

Column Details
User ID This column displays login id of user.
Name This column displayed the name of the user.
Date This column displays date on which user logged in to system.
Login Time This column captures login time of user
Logout time This column captures logout time of user
Status This column shows the login status i.e. Success or failed. If user gets authenticated successfully then status will be success, if user authentication failed due to wrong login credentials then status is failed.
Logout type There can be two types of log out type,

1)      Logout: which means user clicked on log out button to exit the system

2)      Session: which means user session gets timed out.

Platform This captures the information of the device or operating system from which user logged in to MDO.
Source Ip This captures the ip address of the user who logged in or tried to login to MDO.
Browser This captures the information about the browser which user used to login to MDO.
Country This column captures the country in which user is located.
From date This is the filter option which can be used to filter logs based on date. From date is the start date of the filter.
To date This is the filter option which can be used to filter logs based on date. To date is the end date of the filter.

This option is by default set to the current date by MDO but can be changed.

Search user id This is a filter option used to filter data based on user id.
Download log Administrator can download the login history into excel format.

 

4. Visitor log

 

In this section administrator can keep track on activities performed by user in MDO.

To view visitor logs please follow below steps:

 

  • Login to MDO with login credentials
  • Click on setting icon located on top right section.
  • Click on Advanced
  • Click logs
  • Click Visitor log

 

Clicking on Visitor Log, system will open the log view page which have various columns which are discussed below:

Column Details
User ID This column displays login id of user.
Role This column displayed the role assigned to the user. If user is assigned with multiple role then system will show the active role of user with which user is performing any task in the system.
Date Time This column displays date and time of the activity.
Page This column captures information on the section of MDO where user is performing any activity.
Load type
Module This column displays the information regarding the Module on which user is working on.
Object number This column display the record number on which user was working on.
From date This is the filter option which can be used to filter logs based on date. From date is the start date of the filter.
To date This is the filter option which can be used to filter logs based on date. To date is the end date of the filter.

This option is by default set to the current date by MDO but can be changed.

Search user id This is a filter option used to filter data based on user id.
Download log Administrator can download the visitor log into excel format.